(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
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Customer Service
The JackpotCity Online Casino support team is available by phone as well as e-mail seven days a week, around the clock. They answer customer concerns in the following languages: English, French, German, Italian and Spanish.
Toll-free telephone numbers and the live chat feature allow customers to get in touch with customer support conveniently. The patient support employees distinguish themselves with their extensive professional competence.
Should unexpected conflicts between the casino and a customer arise, players are encouraged to contact an independent arbitration service to help find a solution.
Betting Exchange/Betting Shop/Poker Room
The JackpotCity Online Casino is not currently affiliated with a poker room or bookmaking service.
However, JackpotCity.com does offer its customers access to their very own Bingo room, where, in addition to traditional Bingo variations, exclusive gaming possibilities such as chat games and Bingo jackpots can be found.
Microgaming
0.45
150
Windows
Flash/No-Download casino available
Software and Security
JackpotCity.com uses software provided by Microgaming Systems, one of the best gaming software developers in the world. Time and time again, the company has been selected by publishers such as the Gambling Online Magazine, Gaming Express and Casino Player as the best online gaming provider. Microgaming Systems is constantly developing new exciting games and is always at the cutting edge of technology to always offer their customers the best.
The enticing lobby is neatly arranged and a listing of the available games can be set in two different views (symbols/list). Regardless of which you choose, your current balance, jackpots and the navigation menu are displayed as well. In addition to the size of the jackpot, its "temperature" is displayed as well, which shows when the jackpot was last won. The hotter the jackpot, the longer its been since it was won.
When you download the JackpotCity Online Casino software directly from here, you will receive your very own welcoming present in the form of a Sign-up Bonus or Free Spins!
Those who are unable are do not wish to download the JackpotCity Online Casino software can also play the flash version instead. Though the choice of games is somewhat smaller, the loading times are faster and you can log in and play no matter where you are. Both versions of the casino offer players the option of opening play money or real money accounts.
JackpotCity.com goes out of their way to protect the security of their customers. Customer data are encrypted with 128 bit SSL technology and stored on secure servers. Special software known as Risk Sentinel has also been implemented to further protect River Belle players from online fraud.
