BonusBonusBonus

i hear that alot of people are having a bad time at poker time. it best just to leave the site and go somwere else

Quoted from "kater1958"

Watch out for PokerTime.
Promotions-"All players who make a deposit at PokerTime will be eligible to play in an exclusive $250 freeroll."
I have made deposit and i should get invitation to freeroll.When i try to register there is
"You do not have enough Poker points to enter this tournament."
I make another deposit and still dont get my invitation.
Entry to the freeroll costs 1 poker points.This is the Invitation?About the promotion of not posted.
In case of this i want to pay out my deposit because i feel cheated.
And there is another problem.I am forced to make 50 poker points to get my deposit.
Once i get bonus 10$ and because of it i have now problem.
Bonus blocking my deposit!
Promotions-"All new players are eligible to claim $10 Free to get them started... no strings attached."
It is found in- terms and conditions "Prior to withdrawing any amount of this bonus, the player must earn 50 Poker Points "
I want get back only deposit,and leave this bonus and money that i win.
It is a scam.Phishing and cheating is PokerTime motto?.

Hi Kater1958

If you have made the account on Pokertime through us then I can - if you want - ask them what exactly is the problem and see if I can help in any way? Please give me your username at Pokertime and if you want me to contact them about this.

Romaine

Hi Kater,

As I promised to you via PM I have spoken to my contacts at Pokertime and I believe we will be able to sort this out very soon and you will most likely get an invitation for the next first depositor's freeroll.

I don't know all the details yet but it is possible that you received an invitation to your Gmail e-mail account from them and it landed in the Spam/junk ?

Anyhow, I am sure we will solve your problem!

Romaine

Hi Tadeusz

My name is Brett. I am from Poker Time Support and would like to reply to your post (“Is it fair advertising the pokerroom Pokertime?”) on the bonusbonusbonus.com forum.

After having read your post, I can determine that there are 2 main “issues” that we need to address, namely a) why you were not able to log into/access the First Depositors Freeroll and b) Why you are currently not able to withdraw any funds from your account.

First: why you were not able to log into/access the Depositors Freeroll.

The First Depositors Free Roll is a promotion is extended to players that make their first deposit with Poker Time and yes, once you make your first deposit with us, we do send out an e-mail inviting you to take part in this tournament.

In addition to making a first deposit, a player must also earn at least 1 poker point in order to be able to gain access to this tournament. The reason for this requirements, is to ensure that player’s taking part in the tournament are legitimate players and not “sharks” (i.e. players that have no intention of [ at the poker room and are simply trying to take free money.

This requirement is displayed in the Tournament Lobby (for the depositors Free Roll) & is also verified to the player in the e-mail inviting them to partake in the Depositors Free Roll. However, 99.99% of player’s don’t even notice this, as by the time they register/take part in this tournament, they have earned more than 1 poker point.



After having reviewed your account, I did notice that you did actually play in a $250.00 Depositors MTT Freeroll (on 12 Nov 2009), which was prior to you actually making a deposit with us. (At the time that you took part in the Depositors Free Roll, the only transaction on your account was the €7.00 Free that you had claimed when registering your account on 25 June 2009.)

Which means that technically, you owed us for a deposit as we had allowed you to play in a depositors freeroll prior to having made a deposit with us.

Second: Why you are currently not able to withdraw your current account balance.

When you registered your account with us, on 25 June 2009, you opted to receive the Free Money Sign up bonus, to the value of €7.00.

When you claimed this bonus, you were required to accept the terms and conditions of the promotion. One of these terms states that upon receiving the Free money bonus, before a player is able to withdraw funds from his/her account, the player would need to earn 50 poker points. This restriction applies even if you have lost the free money, as these lost funds do not come back to the poker room, but go to the winning player.

Having reviewed/audited your account, I can confirm that from the date you registered your account, until now, you had only earned 2.73 poker points from your play @ poker time. You would therefore have to earn another 47.27 points. However, once you have met this requirement, you would be able to with initiate a withdrawal from the poker room.

From what I can see, with the exception of the rare hand or two played on a Real Money Ring Game, the majority (approximately 98%) of your game play with us has been in Freeroll tournaments.

Points are earned by playing at Real Money Ring Game Tables, or by buying into Single or Multi-Table Tournaments, however, Freeroll tournaments are excluded in this regard, as it is the poker room that is covering the buy-in.

I hope this information assists you and clarifies the issues your raised.

Should you have any additional queries, please let us know.

Regards

Brett

and that is why i only play at pokerstars or full tilt

Hi Kater1958

I believe rules are rules and if this rule is in the Ts&Cs of Pokertime then I don't see why they should give you the deposit back. I would like to help you but I really can't force Pokertime to act beyond their own rules and I noticed that you brought this very same matter to the attention of another forum community and they told you the very same thing.

I also think that 50 poker points shouldn't be too big an obstacle to jump over. You took the bonus, so you should at least fulfil the minimum requirements of wagering.

You could better all avoid poker time, if you have got so much troubles with them....

Quoted from "wakuwaku"

You could better all avoid poker time, if you have got so much troubles with them....

There was actually only one complaint in this thread and this was a bonus issue. Let me point out that there is really no reason to avoid Pokertime !!

They are in fact a bunch of very honest business people. Also a 10$ no deposit bonus isn't shabby either.

Quoted from "kater1958"

Watch out for PokerTime.
Promotions-"All players who make a deposit at PokerTime will be eligible to play in an exclusive $250 freeroll."
I have made deposit and i should get invitation to freeroll.When i try to register there is
"You do not have enough Poker points to enter this tournament."
I make another deposit and still dont get my invitation.
Entry to the freeroll costs 1 poker points.This is the Invitation?About the promotion of not posted.
In case of this i want to pay out my deposit because i feel cheated.
And there is another problem.I am forced to make 50 poker points to get my deposit.
Once i get bonus 10$ and because of it i have now problem.
Bonus blocking my deposit!
Promotions-"All new players are eligible to claim $10 Free to get them started... no strings attached."
It is found in- terms and conditions "Prior to withdrawing any amount of this bonus, the player must earn 50 Poker Points "
I want get back only deposit,and leave this bonus and money that i win.
It is a scam.Phishing and cheating is PokerTime motto?. That is sad. I am glad i dont play oker room