American Express

overview

• About American Express
• Personal card overview
• How can I make online payments with American Express Credit Cards?
• Which fees are associated with transferring money via American Express?
• Where is American Express accepted? 
• Website languages 
• Security 
• Management 
• Support

About American Express

The American Express Company (AMEX, Amexco) was established in 1850 in New York and it immediately became the most successful express delivery businesses in the US. The money order business was launched in 1882 and in 1958 the technological advance now allowed American Express to issue its first charge card (antecessor of credit card). Today the firm operates in more than 130 countries worldwide and apart from credit cards the portfolio includes various financial services and one of the world’s largest travel agencies. The company is listed on the NY (NYSE) stock exchange.

Personal card overview

In contrary to other credit card companies e.g. Visa and MasterCard, who involve plenty of financial institutions to issue their cards, American Express is its own card-issuing bank. Customers can pay monthly (AMEX charge cards) or pay more flexible over time (AMEX credit cards). Of course the degree of creditworthiness is essential when it comes to deciding on the right card.

Australian cards

• Credit cards
  • The American Express Card (green)
  • The Gold Card
  • The Gold Choices Credit Card
  • The Platinum Card
  • The Platinum Credit Card
  • The Blue Sky Credit Card
  • The Quantas American Express
    • The Quantas American Express Card
    • The Quantas American Express Premium Card
    • The Quantas American Express Ultimate Card
  • American Express Business Cards
    • The American Express Business Card
    • The American Express Business Accelerator Credit Card
    • The American Express Gold Business Card
    • The American Express Platinum Business Card

Canadian cards

• Credit cards
  • American Express Card (green)
  • American Express Gold Card
  • The Platinum Card
  • The Platinum Credit Card from American Express
  • Blue Sky Credit Card
  • American Express AeroplanPlus Card
  • American Express AeroplanPlus Gold Card
  • American Express Aeroplan Plus Platinum Card
  • American Express AIR MILES Credit Card
  • American Express AIR MILES Platinum Credit Card
  • American Express Costco Platinum Cash Rebate Card
  • American Express Holt Renfrew Platinum Card
  • Holt Renfrew Card from American Express
  • American Express Business Cards
    • American Express Business Card
    • American Express Business Gold Rewards Card
    • American Express AIR MILES Gold Business Card

Irish cards

• Charge Card
• Credit Cards
  • The Green Card
  • The Gold Card
  • The Platinum Card
  • The Blue Credit Card

UK cards

• Charge cards
  • Gold Business Charge Card
• Credit cards
  • The American Express Card (green)
  • The Gold Card
  • The Platinum Card
  • The Platinum MoneyBack Card
  • The Platinum Business Credit Card
  • American Express Red
  • The Nectar Credit Card
  • The Nectar for Business Credit Card
  • Blue Sky Card (formally Blue Travel Rewards)
  • The BMA Services American Express Credit Card
  • British Airways American Express Cards
    • British Airways American Express Credit Card
    • British Airways American Express Premium Plus Card

US cards

• Charge cards
  • Preferred Rewards Green Card
  • Gold Card
    • Preferred Rewards Gold Card
    • Rewards Plus Gold Card
  • Platinum Card
• Credit cards
  • Blue
    • Blue from American Express
    • Blue Cash
    • Blue Sky from American Express
    • Blue Student
  • Optima Platinum Card

Plenty of other local credit cards like the City Reward Cards, where customers are rewarded points, which they can spend in places like in New York or L.A. are also available.

Partner cards are tailored to meet the customer’s individual interest. Travellers can apply for special Airline Cards, where they can collect air miles or they can ask for various Hotel Cards if they are regular guests of certain hotels.

How can I make online payments with American Express Credit Cards?

Instead of having 16-digit credit card numbers like Visa and MasterCard, American Express card numbers are only 15 digits long.
For online payments, all one needs to do is to enter card number, expiry date, name and the 4-digit CID number (Unique Card Code, also referred to as CVV / Card Verification Value or CVC / Card Verification Code or CSC / Card Security Code) on the front side of the card.

The transaction is electronically verified by special systems within seconds, so the merchant can be sure the card is valid and the customer has sufficient credit to cover his expenses.

Of course it is also no problem to have money (e.g. winnings) transferred to your American Express card. Again, all one needs to do is to enter the necessary card information and the money is available faster than it would have been via bank transfer.

Which fees are associated with transferring money via American Express?

Depending on the card there might be annual fees to pay and different rates of interest have been determined for each card.

Paying with American Express is free for customers, whereas merchants are charged commission for each payment they receive. Depending on the branch of trade and the number of transactions, the retailer has to pay between 3% and 5% and a small additional fee. Some online businesses pass the fees on to their customers!

Where is American Express accepted?

American Express cards are accepted worldwide in more than 130 countries (including the Internet) with various currencies. If more than one currency is involved in payments, Amex converts the amount automatically.
Points of acceptance can be clearly identified by the American Express company logo.

The most popular payment method on the Internet, especially with online gaming providers, is the credit card without doubt.

At the moment, Jackpot Capital Casino is one of the few online gambling site that accepts American Express credit cards. But one can also pay for poker strategy programmes like Calculatem Pro.
If you sign up at Jackpot Capital Casino via BonusBonusBonus, you will receive a generous welcome bonus!

Website languages

American Express runs specific versions of their website for most countries.

The following languages are represented:

Bosnian, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malayan, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Serbian, Slovakian, Slovenian, Spanish, Taiwanese, Thai, Turkish

Security

Whenever customers send personal details to the American Express Company, a secure session is established by using SSL-technology. Private information is encrypted and not passed on to any third parties.

In order to prevent fraudulent activities, it is always pointed out that customers should keep their credit card(s) in a safe place and that American Express should immediately be notified if the card is lost or stolen.

Management

In Australia, American Express operates American Express Australia Limited (Card-Issuer, insurance services), American Express International, Inc. (foreign exchange, travel services ...) and American Express Wholesale Currency Services Pty Limited (bank note distribution services).

In Canada, American Express products and services are offered by Amex Canada Inc. and Amex Bank of Canada.

In the UK, American Express runs American Express Services Europe Limited, American Express Europe Limited, American Express Bank Ltd, American Express Insurance Services Europe Limited and American Express Holdings Limited.

In the US, American Express is operated by the American Express Company.

Support

American Express customer service can be reached by phone, by e-mail (Amex-customers) or via the contact form on the website.

Customer service, lost or stolen cards and general information (24/7):

• Australia:
  • Australia locally: 1300 132 639
  • from abroad: +61 (0)2 9271 8664

• Canada:
  • Canada locally: (905) 474-0870
  • from US: 1-800-869-3016
  • International: +1 (905) 474-0870

• Ireland:
  • Ireland locally: 1850 882 028
  • International: +44 (0)17 3781 5086

• UK:
  • UK locally: 0127 369 6933
  • UK from abroad: +44 (0)12 7369 6933

• US:
  • US locally: 1-800-528-4800
  • US from abroad: +1 (336) 393-1111

Mail:

• Canada:
  American Express
  General Correspondence
  PO Box 7000 STN B
  Willodale Ontario
  M2K 2R6

• Registered office UK:
  American Express Services Europe Limited
  Belgrave House
  76 Buckingham Palace Road
  London
  SW1W 9AX

• Head office UK:
  American Express Europe Limited
  Amex House
  Edward Street
  Brighton
  BN88 1AH

• General enquiries US:
  American Express
  P.O. Box 981540
  El Paso
  TX 79998-1540

• Headquarters US:
  American Express Company
  World Financial Center
  200 Vesey St
  NY 10285
  Phone: +1 (212) 640 2000