DINERS CLUB

Overview

• About Diners Club  
• Diners Club cards at a glance
• How does an online purchase with a Diners Club card work?
• What additional fees are incurred?
• Where is Diners Club accepted?
• Language versions of the Diners Club website 
• Security
• Management
• Support

About Diners Club

Diners Club was founded in 1949 by Frank McNamara and his lawyer in New York.

As the story goes, McNamara got the idea to create a credit card when he was at a restaurant and had forgotten his wallet at home. Shortly thereafter, he invented the first credit card, which he made out of cardboard.

It wasn’t until 10 years later that the first popular version made out of plastic came into being, at a time when the company was already listed on the stock exchange.

Diners Club cards at a glance

Diners Club does not distribute its cards through card issuers (issuing banks); rather they assume the role of distribution and management themselves.
Card holders receive a monthly bill with a list of all expenditures and revenue. An adequate creditworthiness is, however, required and must be proven by regular transactions.

• Australia:
  
  
  • Diners club card: $ 95 AUD annual fee, $ 50 AUD for each additional card, rewards program, travel insurance


• Canada:
  
  
  • Diners club card: $ 99 CAD annual fee, additional $ 35 CAD fee per card, rewards program, travel insurance (up to $ 300,000 CAD), lost baggage insurance


• New Zealand:
  
  
  • Diners Club international standard card: rewards program, personal accident insurance
  • Various rewards cards: same features as the standard card with specific rewards programs (for example, rebates on gas, restaurants, etc)

• United Kingdom:
  
  
  • Diners Club One card: No annual fee for the first year / £ 15 for subsequent years, card protection insurance, travel insurance, rewards programs


• United States:
  
  
  • Charge card: $ 95 annual fee, additional $ 35 card fee, rewards program, travel insurance (up to $ 350,000), lost baggage insurance
  • Carte Blanche card: $ 300 annual fee, additional $ 150 card fee, rewards program, travel insurance (up to $ 1,000,000), lost baggage insurance, golf course access, hotel privileges, and other further benefits

All Diners Club credit cards have flexible spending limits and offer access to more than 100 airport lounges worldwide, where you can feel like a real VIP in a pleasant atmosphere with drinks and snacks. Practically all lounges have free telephone, internet and fax connections and some even provide conference rooms.

How does an online purchase with a Diners Club card work?

The credit card number, date of expiration, name of the card holder and potentially the three digit security code must be entered into the corresponding fields of the payment window of an online vendor.
Subsequently, the payment is then verified instantly and passed on. This way, the payment takes place in real-time in the currency indicated. Diners Club automatically takes care of converting foreign currencies into the default currency of the account (charges incurred, see below).

Bank transfers made to the credit card are also possible after specifying the necessary card information, for example in the case of a winnings payout in a game of chance. Direct payouts onto the credit card from online companies take place in real-time and the money is typically available immediately.

What additional fees are incurred?

Fees depend on the individual cards and offers available. A 4% fee is generally applicable for cash advances at ATMs, though additional charges may also apply. For example, UK customers are charged a minimum of £ 4 for cash withdrawals and Americans $ 4, whereas Canadians have no minimum charge. A foreign currency fee is also charged for most cards, which typically amounts to between 2-3% of the transaction amount.

Where is Diners Club accepted?

The well-known credit card company, Diners Club, has come to be accepted as a method of payment in more than 200 countries worldwide. Trading partners are immediately recognizable through the Diners Club logo.

Also in the world of online poker casinos, such as at PartyPoker or William Hill Poker, Diners Club credit cards are offered as a payment method.
If you use one of our BBB links to sign up with PartyPoker, you will receive a great welcome bonus!

Language versions of the Diners Club website

Diners Club has established a country-specific website for most countries. Generally speaking, the following languages are represented: English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Taiwanese and Thai.

Security

All personal data of customers are protected through high security standards and work practices. Personal details are not passed on to third parties. Diners Club card holders are constantly reminded to keep their credit cards safe and, in the case of theft, to have their card cancelled immediately in order to prevent card misuse.

Management

Diners Club is owned by Citigroup and is part of the Diners Club International network. Their headquarters are located in Chicago, Illinois.

Support

The Diners Club customer service can be reached by phone, email/contact form, fax and mail.

Service Hotlines

• Australia:
  
  
  • +61 (0)13 0036 0060
• Canada:
  
  
  • 1-800-363-3333 (from within Canada);
  • +1 (416) 369-6313 (from elsewhere, call collect)

• New Zealand:
  
  
  • 0800 346 377 (from within New Zealand)
  • +64 (09) 359 7796 (from elsewhere)
• United Kingdom:
  
  
  • 0870 190 0011 (from within the UK)
  • +44 (0)12 5251 3500 (from elsewhere) 
  
  
• United States:
  
  
  • 1-800-2-DINERS (1-800-234-6377) (from within the US)
  • +1 (702) 797-5532 (from elsewhere, call collect)

Card cancellation

• Canada:
  
  
  • 1-800-363-3333 (from within Canada or the US)
  • +1 (416) 369-6313 (from elsewhere, call collect)
• New Zealand:
  
  
  • 0800 657 373
  • +64 (09) 359 7796
  
  
• United States:
  
  
  • 1-800-2-DINERS (1-800-234-6377) (from within the US)
  • +1 (702) 797-5532 (from elsewhere, call collect)

Fax

• Australia: +61 (3) 8643 2803
• Canada: 1-877-431-4667 (toll-free)
• United Kingdom: +44 (0)87 0197 4536

Email

• New Zealand: info@dinersclub.co.nz
• United Kingdom: contact form on UK website
• United States: contact form on US website

Mailing addresses

• Canada:
  Diners Club
  P.O. Box 4454,
  Station A Toronto,
  Ontario
  M5W 4B1