Western Union

overview

• Western Union – the company  
• How to send money with Western Union
• How much does Western Union charge per transaction?
• Are there any transaction limits?
• Does every country have its own Western Union website?
• Who accepts Western Union as payment method?
• Security
• Management
• Support

Western Union – the company

The US-company Western Union was founded back in 1851. Meanwhile it has become industry leader of global money transfers with more than 335,000 agent locations in more than 200 countries worldwide.

With different payment options like money transfer, money order, payment and prepaid-services, Western Union tries to meet their customer’s needs individually.

Western Union is represented in the US and Canada as well as in Latin America and the Caribbean, Europe, the Middle East, Africa, Asia and the Pacific.

How to send money with Western Union

It is easy to send cash from one of the numerous Western Union agents nearby. Residents of the following countries further have the opportunity to transfer money online via credit or debit card:

Austria, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Sweden, UK and USA.

• Send online

In order to send money online, customers need a valid Visa or MasterCard.

After entering the necessary credit card information on the website, the online transaction has to be verified. The sender has to call the number provided on his or her online receipt to confirm the transaction and the money is transferred within a couple of minutes.

The online service is available 24/7.

• Send from agent location

After finding an agent location nearby, customers have to complete the “To Send Money form” and fill in the name of sender and receiver, the city and country to which the money is being sent and the amount of money. When handing in the form, the sender has to identify himself with acceptable documents e.g. passport.

For amounts of £ 2,000 / $ 3,000 and over, senders must present 2 forms of acceptable documents.

The receipt has a Money Transfer Control Number (MTCN) on it, which allows customers to track the status of their order.

• Receiving money

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Within seconds after the money has been sent, the receiver can pick up his funds at his local agent, after he has presented an acceptable documentary evidence of identity.
For amounts of £ 2,000 / $ 3,000 and over the receiver must present 2 forms of acceptable documents.

Normally the amount is paid out in the local currency, but depending on the location and the amount of money, the payment can also be carried out via check.

How much does Western Union charge per transaction?

Depending on where Western Union is used for online money transactions, customers are charged between 14% and 18% of the transferred amount.

Are there any transaction limits?

• All Western Union locations will accept cash up to $ 1,000 in the respective currency. Higher amounts will have to be sent using an alternative payment method like credit card or check.

• Maximum payout is $ 10,000 or local equivalent per person in one day.

Does every country have its own Western Union website?

Yes. Every country has its own specific website.

Who accepts Western Union as payment method?

The Western Union Company carried out more than 400 million consumer-to-business transactions, just in 2007.

Western Union is a worldwide accepted payment method, especially in the online world of gambling. Poker rooms which offer payments via Western Union generally also provide great bonus offers.

Security

Western Union invests a lot of money to keep their customer details safe.

The well-established company uses SSL-encryption and only a few people are allowed to handle the delicate data.

Management

Western Union Financial Services, Inc. is an independent public company, which has been listed on the NYSE (New York stock exchange) since October, 2006.

The headquarters are located in Greenwood Village, California. The main office for Asia and the Pacific is located in Hong Kong, the office for Latin America is registered in Florida and the Austrian office is in charge of Europe, the Middle East, Africa and southern Asia.

The Western Union online service is operated by the Austrian WUIB (Western Union International Bank GmbH), Western Union International Limited (Ireland) and Western Union Financial Services, Inc. (US).

Western Union Financial Services, Inc. as well as Western Union International Limited and Western Union International Bank GmbH are all subsidiaries of the Western Union Company.

Support

Support can be reached by phone, mail or by filling out the contact form on the website.

• Phone:
  Australia: 1-800-173-833
  Canada: 1-800-325-6000
  UK: +44 (0)8 0083 3833
  US: 1-800-325-6000

• Mail:
  
  Australia
  Western Union Financial Services, Inc.
  P.O. Box Q1522, QVB Post Office
  Sydney NSW 1230
  
  US and Canada
  Western Union Financial Services, Inc.
  P.O. Box 4430
  Bridgeton
  MO 63044
  
  European Office
  Western Union Financial Services GmbH
  Schubertring 11
  1010 Vienna
  Austria
  
  Online issues
  westernunion.at Internet
  P.O. Box 502
  Killorglin, Co Kerry
  Ireland
  
  Headquarters
  Western Union Company
  P.O. Box 6992
  Greenwood Village
  CO 80155-6992
  USA
  Telephone: +1 (720) 332-1000