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Customer Support
Bet-at-Home customer support is available per e-mail, 24/7. A live chat feature operated between 7.30 a.m. and 11.30 p.m. provides another convenient means of getting in touch with the competent and friendly support team. Bet-at-Home Poker also accepts queries from its users on the phone or via fax.
Additionally, players can find plenty of information on the most common problems and their solutions on the website’s FAQ page.
As the name implies, Bet-at-Home.com was originally designed as an online provider of sports, fun and society bets. and – of course – the Bet-at-Home poker room.By now (Feb. 08) the company’s product range has increased by a highly appealing online casino.
On the sportsbook, users can place bets on a variety of European and American sports. “Fun” and “Society” bets are also on regular offer, like “What will happen first: Germany wins another football World Cup or first man lands on mars?” Football betting clearly forms the core of the Bet-at-Home sportsbook, but live betting, horse and dog races are also very popular with the users. Bet-at-Home accepts bets via mobile phone from players who cannot access the internet. The Bet-at-Home casino offers the choice of playing “for real” or “for fun” and lets players experience first-rate gambling. From European or American roulette to craps, Blackjack, Baccarat or casino poker, from slot machines to video poker or even scratch cards: the Bet-at-Home casino has it all.
At Bet-at-Home, there are always enough active players to guarantee smooth poker. And although users never have to worry about finding sufficient players to start a game, player traffic is not so high as to result in long waiting lists for the individual games.
As Bet-at-Home originally made a name for itself with its online sports betting website, you will find a fair number of players with fairly little experience in poker. The majority of Bet-at-Home Poker players are regulars to the sportsbook, and they only visit the poker room for a short change of scenery before returning to sports betting.
Against such opponents, any player with a little poker experience has excellent chances of winning.
Boss Media
4.81
13.71
Software & Security
Bet-at-Home Poker warrants the strict confidentiality of all personal customer data and guarantees the security of its software and of all financial transactions. To this end, the poker room employs cutting edge technology and only the most advanced software.
Bet-at-Home puts fairness for all players first and will take full legal action against players found guilty of (attempted) fraudulent abuse.
Players with little experience in poker can learn everything they need to know about the game at the Bet-at-Home poker school. Here, they will find in depth introductions of all the various kinds of poker games as well as the tournament modes that can be played at the poker room. The rules for betting, calling, raising etc. are also explained. The poker school is rounded off by a glossary and a graphic list of the hierarchy of poker hands.
If you click on “My 1st Poker Game” on the Bet-at-Home website, you will be systematically guided through all the steps you need to complete in order to play poker: from the download process to tournament registration. Screenshots illustrate each step of the way, so once you have completed this tutorial, you should have no problems finding your bearings in the Bet-at-Home Poker software.