Customer Support

Logged-in users can reach ChanPoker’s customer support on the phone, by e-mail (directly from the ChanPoker website) or via live chat feature.
Expect competent and friendly answers to your e-mail inquiries within a short space of time.

Players who are not registered with ChanPoker cannot use phone or live chat support.

Casino

Apart from its first class poker room, ChanPoker does not offer any further entertainment options.
For a time out from poker, players are guaranteed to find plenty of attractive gaming and betting services within the Ongame network.

With its great variety of poker games and bonus options, however, as well as the possibility of meeting Johnny Chan himself, ChanPoker users might not want to leave this poker room at all.

Player Count & Competition

The fact that ChanPoker is part of the major Ongame network guarantees excellent player numbers at all times, even though the poker room was not launched until fairly recently.
Early in the morning (CET), as many as 6,000 players are already online, the majority of which gather around the Texas Hold’em tables. But even for the remaining poker variants, there never is a shortage of active tables to play at.

Competition at ChanPoker is considered to be quite soft by most players – you may find yourself face to face with complete beginners even at heads-up tables. Though this may not be much of a challenge to an experienced player, it does result in more than excellent winning chances.
If you happen to come across the founder of the website, however, the legendary Johnny Chan himself, it is advisable to carefully work out a strategy for your next moves – and of course make the best of the unique opportunity to play against this holder of 10 WSOP Bracelets.

Software & Security

The poker software of the Ongame network has made a name for itself in the industry as being very functional and reliable.
A few recent updates have improved the layout of the lobby by a great deal and have also made the overall appearance of the poker room even more appealing.

Feel free to download the high-quality Chan Poker software now, through BonusBonusBonus.com.

As far as the security of customer data is concerned, Chan Poker uses state-of-the-art technology to guarantee complete confidentiality and data security. All personal customer data are secured with an SSL encryption system – the same kind of security system used in online banking.

Poker School

In the “Poker School” on the ChanPoker website, Johnny Chan gives his users some insight into the tricks of the trade.
From an explanation of the most basic Texas Hold’em rules to strategic advice for beginners and a list of the most common mistakes to avoid, players will find everything they need to become better poker players.