Customer Support

There are three ways to get in touch with DoylesRoom’s customer service, available 24 hours a day, seven days a week.

E-mails are usually answered within 12 hours. Furthermore, the international telephone support number and live chat promptly offer accurate and competent solutions.  

DoylesRoom’s customer service was recently rated the second best poker room customer service by Bluff Magazine. 

Casino

DoylesRoom started exclusively as a poker room. For casino fans though, DoylesRoom also offered a package with attractive casino games included in the poker software. Nothing has changed since.

Now it is also possible to play at the DoylesRoom Casino directly on the DoylesRoom website, without having to download the software. 

Here, you will find interesting table games, including classics such as Blackjack, Roulette, and Baccarat. Additionally, there is also Roulette and Baccarat with live dealers. With such a great selection of Craps, a variety of Slot games and video poker, you won’t ever be bored at the DoylesRoom Casino. With limits of approximately $ 1 to about $ 1,000 there is a range of offers and something to be found for every budget.

DoylesRoom also has a Loyalty Program: each week you get a certain percentage of the wagered credit deposited back onto your account. DoylesRoom appropriately calls this Cash Back promotion "casino insurance." DoylesRoom also has almost a dozen Progressive Jackpots that start at several hundred thousand dollars and regularly increase to millions in prize money.

Player Count & Competition

Since the poker room has become part of the Cake Poker Network, its customer base has steadily increased in numbers. At peak times, more than 3,000 users can be active in cash games and more than 30,000 take part in tournaments. Even outside of peak times, more than 5,000 users can be found playing, which means you can play any game you want at any time, although most players still prefer Texas Hold’em games and tournaments.

The average poker skill of players at DoylesRoom is fairly low, but still better than at some other poker rooms. Competition is fairly poor, especially at low and mid stakes tables, so a more experienced player who chooses a table carefully has good chances of winning at DoylesRoom.

Software & Security

DoylesRoom uses the reliable software of the Cake Poker Network. The software package makes use of the most modern encryption technology to ensure the highest security of user information.

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The cards are dealt by a highly advanced random number generator, so absolute fairness in the poker room can be guaranteed. Frequent checks by independent auditors testify that all dealt hands are absolutely random: they are not predictable and cannot be manipulated, so all users are guaranteed fair chances.

DoylesRoom does not tolerate fraudulent behaviour of any kind. To avoid illegal actions in the first place, all hands are searched for suspicious patterns by specially developed software. This way, collusion and other attempts at fraud can be detected and prevented before honest players can be harmed.

Poker School

To get you started, you can browse through an extensive and detailed introduction to the software and learn the rules of cash games and tournaments. All you have to do is click on the “Help” button in the lobby, and you will find out everything you need to know.

A personal introduction to poker by Mike Caro, alongside video tutorials with tips and tricks, can be found in the Education section on DoylesRoom’s homepage.

In “Doyles Corner,” the grand master of poker, Doyle Brunson – the most influential poker player in history according to Bluff Magazine – passes on his knowledge to users. Apart from these two unbelievable options of learning from these famous experts, the page gives information regarding rules, hand hierarchies, strategies as well as poker trivia.

Players who are not quite sure about their game can improve their skills by sitting down at one of the numerous play money tables.