Customer Support

In online poker circuits, the customer service at Poker Ocean is reputed to be especially reliable. Customer support can be reached via phone or e-mail as well as live-chat. Depending on the nature of the question or concern, there are various e-mail addresses to help make communication with the support team as smooth as possible.

Casino

For this reason, Poker Ocean does not have a dedicated online casino or sportsbook. If a user does feel the need to play something other than poker though, then the software also provides other tournament games such as Blackjack and Roulette.  

Player Count & Competition

Since Poker Ocean has not been online for very long, the number of active players there is still somewhat low. Due to the high quality poker experience at Poker Ocean though, the number of members is increasing steadily. Especially in the morning (CET) there are up to 8,000 real money players online.

Competition at Poker Ocean is soft to average; as usual, the competition gets hard and the percentage of flops seen decreases as soon as the stakes get higher. 

Software & Security

The Poker Ocean software was created by Playtech, one of the biggest software developers in the industry.This state-of-the-art software is updated regularly and runs smoothly and securely. 

Poker Ocean also is a member of the iPoker Network. To be a part of this network, all members are obligated to follow specific security standards. This includes regular inspections of the random number generators as well as the use of SSL technology to protect sensitive customer information. In addition, highly advanced technology is used to prevent collusion, thus providing a fair playing environment for all Poker Ocean users.

You can download the Poker Ocean software directly from here.

Poker Ocean does not support poker strategy programs. These programs allow their registered users access to an extensive compilation of detailed statistical data about all games and tournaments played by these users in any poker room, provided that it also supports such programs.

Tutoring & Software Introduction

Poker Ocean does not offer a dedicated poker school. However, there is an extensive glossary available to help along inexperienced players and the software itself offers a precise explanation of all the poker variations available at Poker Ocean.

Players who have already mastered the poker basics but are still not certain about some of the finer details, or those who just have difficulties understanding the chat language will find plenty of information on Poker Ocean’s website to thoroughly acquaint themselves with the subject matter. 

By the way, we have also tested and rated the best poker schools on the net. If you would like to find out a bit more about poker before getting started, then you should take a look at some of our poker school reviews!

Our BonusBonusBonus Odds Calculator is another way to help you start out in the world of online poker. Use it to figure out exactly how you should play your cards in specific situations!