Customer Service

The PokerTime customer support team is available around the clock, seven days a week, 365 days a year to provide assistance to players in English, Spanish and Italian. They can be contacted via phone, e-mail, or a contact form on the website.. Toll-free support numbers are available for customers in Australia, Canada, Denmark, France, Hong Kong, Italy, Germany, Malaysia, Norway, Portugal, Singapore, Spain, Sweden, Thailand, the United Kingdom and the United States. A special VIP support team is also available for silver, gold and platinum members of the PokerTime players club (see our bonus and rewards section for more information).

Casino

Included in the PokerTime poker software is also a comprehensive online casino, where players will find popular casino games such as slot machines, blackjack, roulette and video poker. 

Fans of casino games should also have a look at some of the other members of the Fortune Lounge Group, such as the 7Sultans Casino, the Royal Vegas Casino or the Platinum Play Casino. Though they all have their own particular style and flair, you can rely on utmost fairness at each of these Fortune Lounge online casinos.

Player Count & Competition

As a member of the Microgaming Network, the player count on PokerTime is well above average, with thousands of players online at most times of the day. Thanks to these strong numbers, players will find plenty of tables for all the variations of poker offered.

The competition at PokerTime is relatively average compared with other poker rooms though it’s recently become popular with some more experienced players. This is your chance to see how your skills match up against them – download the PokerTime poker software and show them what you’ve got!

Software & Security

The PokerTime poker software was developed by Microgaming, one of the most well-known names in the industry, which also created the first online casino. Independent auditors regularly monitor the software for fairness.

PokerTime’s software is straightforward and easy to use. All the necessary features are clearly laid out and can be accessed with just a simple click of the mouse. Downloading and installing the software takes place in a matter of minutes – so you can start playing without delay!

You can download the PokerTime poker software directly from here for free and secure your welcome bonus from BonusBonusBonus by doing so!

The poker room protects its customers' privacy by using 128-bit SSL (Secure Socket Layer) digital encryption technology. Furthermore, they do not pass on personal data to third parties.

In order to assure absolute fairness, PokerTime also has special measures in place to uncover and prevent collusion (cooperative playing between multiple players at the same table).

PokerTime actively supports responsible gaming initiatives such as the National Council on Problem Gambling along with Gam-Anon and works to prevent underage gambling. The company also provides its customers the possibility to lock their account to better control their gaming habits. The self-exclusion feature gives players the ability to set a period of time during which they may no longer log into their account, ranging from a 24 hour "cooling off period" to six months or more.

Poker School

Although PokerTime does not include a full-fledged poker school on their website, they do provide a general introduction and description of the poker variations available in their software. Moreover, they give players tips and tricks for each different variation that both pros and beginners alike can use to improve their game.

The tour of the PokerTime software also provides an animated tutorial based on a sample game of poker, so players can see firsthand how the game is played.