Customer Support

Red Kings’ customer service and technical support can be reached around the clock.

The competent, and friendly support staff can be reached on the phone by calling a Canadian number (subject to charges), via e-mail or a manager chat, which you can connect to directly in the lobby of the poker software.

Casino

Red Kings does not only offer first-class poker, but also its very own online casino (www.redkings.com/Casino.html).

Here, gaming enthusiasts have an ample choice of Blackjack, Roulette, dice games, casino poker, virtual slot machines as well as a variety of popular Asian games.

Player Count & Competition

Although Red Kings has only been online since 2006, the number of players frequenting the website has already reached a good solid number that can compare to the player count of many much longer established providers.

At peak times there can be up to 7,000 active cash game players and anywhere between 30,000 and 40,000 players participating in tournaments.

Competition is not especially strong at the lower stakes range, as this is where a lot of rather inexperienced players, who play almost every hand regardless of its strength, practice their game.
At higher stakes though, the average skills of the players are sometimes significantly above average, so it is important to be able to accurately assess one’s own skills and choose one’s games accordingly.

Software & Security

Software security and the safety of its players within its poker room are of the utmost importance to Red Kings Poker.

All data are encrypted using only the most advanced methods and state-of-the-art software.
This way, all personal client information is kept strictly confidential. Red Kings Poker does not disclose private customer information to third parties under any circumstances.

To prevent fraudulent abuse of the poker software before any damage is done, Red Kings employs cutting edge detection tools in addition to an experienced team of professionals.
All gaming processes of the Red Kings poker room are closely scanned for any suspicious patterns indicating cheating, collusion etc.

Red Kings also makes sure no stolen credit cards are used in its poker room.

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Poker School

For players who are new to the world of poker, Red Kings offers a poker school on its website.

Here, players can read up on the details of the game and acquaint themselves with general online poker etiquette. There even is a section providing instructive professional articles.

Everyone still struggling with poker terminology can refer to a special glossary.