Customer Support

Tony G Poker’s customer service is available in English only.
The team can be contacted via e-mail: depending on the nature of one’s enquiry, one can choose from a list of several different e-mail addresses to speed up the processing time of queries.
If you are not sure which address to use, simply refer to the general support address: support@tonygpoker.com.

For Canadian players, there are toll-free phone and fax lines.
Players from other countries can contact the support team by using an international phone and fax number (subject to charges).

Additionally, the poker software features a live support chat, so queries can be answered within a few short minutes.

If your questions are of a general nature, it is recommendable to first turn to the poker room’s comprehensive FAQ-section.
The Tony G Service team can be reached all around the clock.

Casino

Players looking to spice up their poker experience can select from a range of casino games, without even having to leave the poker software.
Here, they find everything the heart desires with respect to games, including Blackjack, Roulette, card and dice games, and virtual slot machines.

Player Count & Competition

Although Tony G is one of the youngest poker rooms on the market, a solid customer base has already been established.
Joining the iPoker network was an important step in doing so, as users from the many other poker rooms of the network are now also exploring its latest addition.

At peak times, the number of players at cash games can amount to several thousand and this number is still rising continually.
The number of tournament players may even exceed a good 15,000.

Software & Security

Tony G Poker is part of the iPoker network, consequently it uses the network’s advanced Playtech software.
Test the high-quality Tony G Poker software yourself - download it for free, directly from us!

To give all players fair and equal conditions, the software uses state-of-the-art random number generators for dealing the cards.

Tony G Poker does not tolerate any fraudulent behaviour whatsoever.
Players who are caught cheating are permanently expelled from the poker room and blacklisted; their names and personal information are forwarded to all providers of online gambling services.

Tony G Poker employs cutting edge fraud detection tools as well as an experienced team that additionally analyzes all playing patterns for suspicious behaviour.

Any suspicions of fraud can be reported to togames@tonygpoker.com.
All reported cases are investigated thoroughly.

To provide sound evidence in such cases, Tony G Poker keeps detailed protocols of all gaming patterns on a high security server.

Personal information of Tony G Poker’s players is treated strictly confidential and will not be disclosed to third parties under any circumstances.

To protect it from unauthorized access, it is encoded using highly advanced encryption techniques and shielded by a strong and reliable firewall.

Tutoring & Software Introduction

In the “rules” section on the Tony G Poker website, players can find all important information on any one of the games offered by the poker room.

The subtleties of betting and raising are also explained in detail. An overview of the hierarchy of hands and a glossary of poker terms complete this offer.

Players who require additional assistance can refer to the help-section in the software itself, where they are introduced to the poker room and, once more, the rules of poker.