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"William Hill is one of the most recognisable and reputable names in the gaming and betting industry. With over 70 years of experience William Hill now bring to you “William Hill Casino Club” the slick and stylish new Casino on the Playtech platform gives you a huge choice of bonuses and games to give you the ultimate Casino experience."
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Customer Service
The William Hill Casino Club customer support team is available seven days a week around the clock. They handle customer concerns via e-mail in most major European languages including English, French, German and Italian as well as Japanese and Russian. Toll-free telephone service lines are available for customers in the United Kingdom, Germany, France, Greece, Italy, Japan, Poland and Spain.
The fastest way to get in touch with a customer service team member is the live chat function, which connects you directly with a competent and friendly William Hill employee with the click of a mouse.
Should a dispute arise between you and the casino, players are advised to contact an independent arbitration service, which can settle disagreements quickly and fairly.
The exclusive William Hill Casino Club gives users the feeling of being in a real live casino, right in the middle of the action. The games themselves are well organized into categories and open in their own window when clicked. Directly in the lobby, you can see an overview of the current jackpot values.
Downloading the casino software is a breeze and you’ll have the renowned Playtech software up and running on your computer in no time. The graphics are eye-catching and exceptionally creative. Your current balance (in real-money and play-money) is shown in the lobby as well as in each game window in the lower left-hand corner, making it easy to keep track of your finances at all times.
If you would like to analyze your games after the fact, you just have to call up the game protocol on the game screen. At a glance you can find an overview of your wagers and how high your corresponding winnings were.
An overview of past financial transactions (deposits and withdrawals) can also be called up at any time
At William Hill, you can rest assured that your private information is secure. Your personal data is confidential and never passed on to third parties. To ensure this, data transfers are encrypted with SSL (Secure Socket Layer) technology. If you’re looking for a secure and trustworthy company, you’re at the right place with William Hill.
