Odds

BETDAQ users can choose between the three most common odds formats: American, European (decimal) and British (fractional).

Compared to traditional bookies, the odds on BETDAQ are unbeatable. Most of the time they are almost even, meaning close to 2.0 : 2.0. For example, in an evenly matched tennis game, the odds are usually set usually around 1.97 : 1.97. The market determines the stakes. Especially for events that are broadcast live, there are seemingly no limits at all.  

Commission and Bonuses

Like most betting exchanges, BETDAQ only deducts commission from winnings. The more you bet, the lower the commission rate will be.
The standard commission is 5% of net winnings, but frequent bettors can reduce their commission rate down to 2%. Every player earns BETDAQ commission points for every € 40 that they win or lose. The points collected within the last seven days determine the commission.

Making Deposits and Withdrawals

BETDAQ offers a multitude of deposit methods including credit cards (Visa and MasterCard), debit cards, bank transfers, checks, Moneybookers and Neteller.
Withdrawals can be made with Visa, debit cards, bank transfers, Moneybookers and Neteller. With Moneybookers, Neteller and debit cards, customers receive their money within two days and credit card holders will get their money within three to five days. Bank transfers take between two and five days.

Security

Data protection takes first priority at BETDAQ. The company uses digital certificates from VeriSign to provide maximum security for their customers.
Financial security is also guaranteed for betters. As such an established and well financed business, there is no risk associated with betting at BETDAQ. You can have your money paid out quickly and reliably whenever you want. 

Nonetheless, should a conflict or disagreement arise between BETDAQ and one of its customers, the issue is referred to IBAS (Independent Betting Adjudication Service). BETDAQ is affiliated with this independent arbitration service and regards their decisions as binding.

Support

BETDAQ has a very competent support team that answers questions in English and Chinese.

You can reach the customer service daily between 9 am and 10 pm (CET-1) by phone, e-mail and fax.
In addition, BETDAQ offers a live chat with a very friendly support team, available every day from 10 am to 6 pm.