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Odds The excellent odds can be displayed in decimal or fractional formats. It seems that moving to Gibraltar has had a positive impact on the “Gentleman Bookmaker,” as they are now able to offer far better odds than most other English bookmakers. A "to win the toss" bet has odds of 1.90 : 1.90; far better than those of most other English bookmakers. Stakes and Winnings Limits The maximum betting limits and maximum payout usually depend on the event. Generally, the payout limit is £ 100,000 per customer on any one day for online bets, whereas in English horseracing the maximum payout limit for bets placed by customers over the phone is a fantastic £ 1,000,000! Making Deposits and Withdrawals The banking options available to users vary depending on their country of residence. Depositing funds with Visa and MasterCard is possible for players from around the world, whereas making withdrawals by credit card is only available in most Asian and European countries. Deposits and withdrawals with Visa Electron are generally accepted; other debit cards such as Maestro, Delta, Solo or Switch can only be used by players in the United Kingdom. Deposits with Western Union are also provided, however, Western Union withdrawals are not yet available (as of January, 2008). Security In accordance with the United Kingdom Data Protection Act of 1998, all personal information of Victor Chandler customers are stored in a secure environment.
VC Bet is a member of IBAS (Independent Betting Adjudication Service), which settles disputes in the betting industry as an independent, authoritative third party. More than 95% of bookmakers registered in the United Kingdom have joined this governmentally-approved service. Should a bookmaker fail to maintain a reputable image, they risk having their membership revoked. Support Victor Chandler’s English-speaking customer support can be reached 24/7 by e-mail or phone. UK residents can use a special toll-free number to get their questions answered. All enquiries are answered quickly and competently. Besides offering support in English, customers can also receive help in other languages such as Hebrew and Spanish as well.
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