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Gambling Therapy

What is Gambling Therapy?


Gambling Therapy is a British online help room for problem gamblers that was created in 2004 by the Gordon House Association, a charity and provider of residential treatment to addicted gamblers in the UK. Gambling Therapy offers online support and counselling for individuals and groups as well as the innovative “Buddy Service” (see below).

Helpline and Group Therapy

The helpline service allows you to get in touch with a Gambling Therapy advisor, to see him/her on a webcam and to communicate with him/her by typing. Gambling Therapy has a large database of resources and the advisor can provide you with advice, practical help and information concerning your individual problem. When connecting to the advisor, you do not have to enter your real name and everything you say or write will, of course, be kept confidential. For the “office hours” of the Gambling Therapy helpline, please consult the Gambling Therapy website.

Gambling Therapy support groups meet online at various times of the day over a period of one week. Within the support group you can chat with other compulsive gamblers or people affected by the gambling of a friend or loved one. Every group is assisted by a member of the Gambling Therapy staff.  The groups are very popular and constitute an excellent, comfortable and anonymous way to receive support and to share your problem with others.



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There are four types of groups:

  1. “Community” – a group anyone may join
  2. “Compulsive Gamblers” – exclusively for problem gamblers
  3. “Family and Friends” – for anyone affected by another person's gambling
  4. “Under 18’s” – for young people under 18 who have a problem with gambling or are affected by someone’s gambling

When registering for group therapy, participants do not have to enter their real names.

Buddy Service

The new and innovative "Buddy Service" provides extra support for problem gamblers or people affected by someone else’s gambling. This is how it works: a member of the Gambling Therapy Team will be your “Buddy” for twelve weeks. You will agree on a day and time to meet online and have one-on-one support sessions for the duration of twelve weeks. For more information about the Buddy Service, please contact


Gambling Therapy also provides a forum where you can tell your story, talk about your problem, keep a diary of your progress, talk about the gambling problem of a friend or relative and get useful information. The forum also features sections that are managed by Gambling Therapy team members that provide specific advice and answer questions. Mick, for example, provides you with information about the Gordon House (see “Ask Mick”), Lucy is a specialist for “Phoebe,” the Gordon House women’s project. In addition, the forum also features a “gambling-free zone” where you can share information about anything but gambling (your hobbies, music, the weather…). The forum is global and open around the clock, so you are likely to meet someone who will reply to you at any time. In order to post in the forum, you have to be registered but you do not have to use your real name.

Advice per e-mail

If you need advice outside the helpline office hours, you are welcome to contact the Gambling Therapy advisors per e-mail. By clicking on “Email Us,” a form will open where you can type your message and enter your e-mail address. The Gambling Therapy team tries to respond within 24 hours. If you prefer this form of communication over live chat, you can, of course, keep communicating with your advisor per email, even if he or she is available at the helpline. The Gambling Therapy e-mail service is multilingual, covering 22 other languages in addition to English.

Online counselling service with BACP counsellors 

Gambling Therapy also offers counselling sessions with trained BACP (British Association of Counsellors and Psychotherapists) counsellors but this service usually requires a fee.

Useful links and resources

On the Gambling Therapy website, under “Resources,” you can browse the Gambling Therapy database that contains information about 480 organisations all over the world. The service also features a form that allows you to search for resources by location, category and name. If you want to support Gambling Therapy and donate money to them, you can do so by clicking “Donate,” the section that explains how to sponsor the organisation.

Gambling Therapy
Gordon Moody Association
114 Wellington Road
West Midlands

Phone: (013) 8424 1292


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