Odds and Odds Formats

At Eurobet, customers can have odds displayed as fractions, decimals as well as in the American (moneyline) format. The odds are excellent, especially for a bookmaker licensed in the United Kingdom, where they do not enjoy any tax advantages in comparison to those registered offshore. In an even tennis match, for instance, the odds are set around 1.88 : 1.88.

Limits on Stakes and Winnings

The minimum stake for single bets is € 0.10/£ 0.10/$ 0.10 and € 1/£ 1/$ 1 for combination bets. Outside of office hours - from 08:00 pm to 10:30 am (CET) - the maximum betting amount is limited to € 80/£ 50/$ 80. Winnings are limited to the one thousand times the stake and may be up to € 150,000/£ 100,000/$ 150,000 per person per day.

Making Deposits and Withdrawals

Customers can use Visa and debit cards such as Switch, Delta and VisaElectron. Furthermore, EcoCard, Moneybookers, Neteller, QuickPay and bank transfers are also accepted. Withdrawals can be made using the same methods as deposits. Additionally, players may also receive their winnings by check. Transactions made via bank transfers and QuickPay may incur bank fees. All fees associated with checks must be paid by the player. 

Security

To provide the highest possible security for their customers, Eurobet uses Secure Socket Layer (SSL) connections, which encrypt all data and protect personal information. The connections are monitored by VeriSignUK and BT TrustWise. These independent organizaions confirm the security of Eurobet.

Eurobet has joined IBAS (Independent Betting Arbitration Service), which settles disputes in the betting business as an independent, authoritative third party. More than 95% of bookmakers registered in the United Kingdom have joined this governmentally approved service. Should a bookmaker fail to maintain a reputable image, they risk having their membership revoked. 

Responsible Gambling

In terms of responsible gambling, this bookmaker is in the hall of fame. Apart from advice and contacts for users with gambling problems, Eurobet players can set a daily or weekly deposit limit. Eurobet also provides a “self exclusion agreement form,” which allows users to lock their account for six months or one, two or five years. Once an account has been locked, it cannot be reopened until the set amount of time has passed.

Support

The customer service team provides assistance in all 16 languages the website is available in. The specially trained team can be reached around the clock via phone and e-mail. A call-back service has been set up for people that having problems with their account. Eurobet’s existing customers are also able to use a direct messaging system.