Customer Support

The customer service is well-known for its friendly and knowledgeable support staff, who can be reached via toll-free phone support or e-mail by filling out a contact form on the website. E-mail responses are very quick.

Sportsbook, Casino

An established bookmaker, William Hill has been around for more than 70 years now, and has served hundreds of thousands satisfied customers within and outside the UK. A few years ago, the company followed the global trend and went online to provide an array of betting and gaming services including a sportsbook, a casino as well as various video games and bingo.

Player Count & Competition

The player base has been growing at a very fast rate ever since William Hill Poker went online in 2003, even though – as a result of the 2006 U.S. player ban – user numbers had taken a temporary dive. Player numbers have recovered since then and are promising as ever, with lots of players coming to William Hill Poker from other poker rooms of the Playtech network.

Competition is rather soft, in part because the new player bonus offered at the poker room also attract the more inexperienced William Hill sportsbook and casino clientele. This makes for a loose atmosphere and a perfect opportunity for skilled players to build up their bankroll.

Software & Security

William Hill uses software developed by Playtech (software producer and poker network), a popular software used by many other online poker rooms.
The fact that this software package is well-arranged and easy to use, along with the fact that it does not take up a lot of server space, has contributed to its worldwide distinction and its reputation as being highly dependable and running problem-free. The poker casino guarantees the confidentiality of all player details and strictly follows all the laws set out by the government of Gibraltar.

Software Introduction & Tutoring

The William Hill poker school offers an extensive introduction to the world of online poker. From the game variations to the betting rules and online poker etiquette - nothing remains unexplained.

Our in-depth article explains how to calculate the odds of one’s hand and why this kind of assessment is vital in poker. This way, even beginners can optimize their chances of winning.

The software is easy to use and the interface simple, and neatly arranged – which especially benefits all those who prefer to play at several tables simultaneously (multi-tabling).